How do I track my order?

Once your order has been shipped, you will receive a tracking number via email.​ You can track your order directly through the carrier's website.

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​​​What are your delivery options?

At The Garden of Edy, we offer a variety of delivery options to ensure that your order arrives in the most convenient and timely manner. Whether you're in a rush or just want to plan ahead, we have flexible choices to suit your needs.

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Standard Delivery (Domestic & International):

• Delivery Time: 5-7 business days (Domestic); 7-21 business days (International)

• Cost: Calculated at checkout based on order weight and destination

• Our standard delivery service offers affordable shipping with reliable transit times. While delivery times may vary based on location, rest assured that we take extra care to ensure your order reaches you safely.

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​​  How do I return an item?

1. Contact our customer service at (thegardenofedy@gmail.com) within 3-5 business days of receiving your order.

2. Provide your order number and details about the item(s) you wish to return.

3. Our customer service team will guide you through the return process (if eligible), including providing a return shipping address.

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Exclusions

The following items are not eligible for return:

• Custom or personalized orders

• Items on sale or clearance

• Undergarments and swimwear (for hygiene reasons)

• Items damaged due to customer mishandling

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Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return is approved, a refund will be processed to your original method of payment within [number] business days.

 

Contact Information

For any questions or concerns regarding our return policy, please contact our customer service team at (thegardenofedy@gmail.com) or (313) 790-6389​

Thank you for choosing The Garden of Edy. We appreciate your business and strive to provide you with the best shopping experience possible.

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